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Privacy Policy

Effective Date: 26th January 2025

Introduction

At Luxerra Global, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, or interact with us in any way. By engaging with Luxerra Global, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information:

    • Name, email address, phone number, and other contact details you provide during enquiries or transactions.

    • Payment information, such as credit or debit card details (processed securely through third-party payment processors).

  • Service-Specific Information:

    • Details about the items or services you request us to negotiate on your behalf.

  • Website Usage Data:

    • IP address, browser type, and interaction history collected through cookies and analytics tools.

2. How We Use Your Information

Your personal information is used to:

  • Provide and improve our negotiation services.

  • Communicate with you about enquiries, updates, and transactions.

  • Process payments securely and send invoices.

  • Comply with legal obligations or resolve disputes.

3. How We Protect Your Information

We implement strict security measures to safeguard your personal data:

  • Encryption for sensitive data during transmission.

  • Restricted access to your information by authorized personnel only.

  • Regular monitoring of our systems to prevent unauthorized access.

While we strive to protect your data, no method of transmission or storage is 100% secure. By using our services, you acknowledge this risk.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it in the following scenarios:

  • Service Providers:

    • Third-party vendors that assist with payment processing or support services.

  • Legal Obligations:

    • To comply with applicable laws, regulations, or court orders.

  • With Your Consent:

    • When you explicitly agree to share your information for a specific purpose.

5. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold.

  • Update Your Data: Correct any inaccuracies in your information.

  • Delete Your Data: Request deletion of your personal information, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise your rights, email us at [Insert Contact Email].

6. Cookies and Tracking Technologies

We use cookies to improve website functionality and user experience. By using our website, you consent to our use of cookies. You can disable cookies through your browser settings; however, some site features may be affected.

7. Third-Party Links

Our website may include links to third-party websites. Luxerra Global is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

9. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@luxerraglobal.com
Phone: 0203 355 4358

Luxerra Global
Your Victory, Our Mission

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